Terms and conditions

All information on this website is given in good faith. We expect you to do your own research for your own micro-climates and particularly if you intend to use the plants for any of their edible or medicinal properties.

We try to give you a clear idea of the nature of the plants we are selling. However plants will inevitably vary in size, shape and colours between different specimens. The information, illustrations and descriptions are for guidance only.

Plant sizes are approximate. Plants grow individually and whilst we make every effort to ensure that all plants supplied are at least the minimum of the size range we indicate, occasionally plants are slightly smaller, especially if ordered at the beginning of a growing season. Equally, sometimes plants are taller than indicated, especially if ordered at the end of a growing season.

Returns and cancellations

We inspect plants carefully before despatch but accept that very occasionally things may go wrong. The plants may be returned if they are not what was ordered but agreement must be secured from us first before any return takes place. The buyer is responsible for return postage costs, remembering to get proof of postage.

Any problems please contact us first. The return of live plants is difficult and a replacement or refund may be preferable to us all.

Complaints regarding bad condition of plants must be made immediately. We may require a photograph to be sent to us to verify the condition. We will do our utmost to resolve your complaint, and assuming we agree with you that the plants are not of the appropriate quality, and providing you return plants in their original packaging within 7 days of delivery to you we will replace them or refund you in full. The Goods remain your responsibility until we receive them.

If you have not notified us of a problem within 7 days of delivery, you are deemed to have accepted the plants and we have no further liability for them if they fail.

You may cancel your order but agreement must be secured from Us beforehand.

We will not pay for the cost of delivery back to us for a cancellation.

General

You are fully responsible for care, maintenance and the welfare of all plants after delivery.

We will try to keep the website up to date at all times but the data shown is for your information only. Pictures of plants on the website are broadly accurate but variations in colour, shape and size must be expected from living things. We reserve the right to make changes to this website at any time

We shall not be liable to you in connection with any contract or otherwise for any loss of profit, anticipated savings or data that you or your business may suffer as a result of information provided on this website.

These terms and conditions do not affect your statutory rights as a consumer.

We accept no responsibility for the content accuracy of any websites that are linked to this website.